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Send us a message or contact us directly via our contact information below

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Your Message

By submitting this form, I confirm that I have read and understood the Privacy Policy of MAAGAP Insurance, Inc. I hereby give my consent to the collection and processing of my personal information in compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations. (View Privacy Policy)

Roadside Assistance

PACIFICO
24/7 Roadside Assistance: +63284594726

Travel Assistance

ASSIST AMERICA
24/7 Contact Center: +6328811 2511 (accepts Call Collect)
Mobile Number: +63917 562 2100 (available in Viber and WhatsApp)
Email address: medservicesphils@assistamerica.com

Our Branches

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Head Office

10th Floor Pearlbank Centre, 146 Valero Street, Salcedo Village, Makati City 1227, Philippines

Tel: (02) 8867-2452 to 55
Mobile: 0928-8340605 or 0945-6831821
Email: customerservice@maagap.com

Metro Manila

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Manila

Unit 601 6th Floor Dasma Corporate Center 321 Dasmariñas St., Binondo, Manila

Tel: (02) 8244-2724-25, 02-8244-7298
Mobile: 0917-179-3248
Email: cyril.ravago@maagap.com

North Luzon

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Bulacan

2nd Floor, Don Mar Bldg., Paseo Del Congreso, Catmon, Malolos City, Bulacan

Tel: (044) 795-6208
Mobile: 0929-708-1910, 0927-381-0475
Email: cleofe.diaz@maagap.com

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Dagupan

371 Mc-Arthur Highway, corner Malta Road, Tapuac District, Dagupan City

Tel: (075) 522-9247, (075) 522-9883
Mobile: 0956-627-3535
Email: bernard.nepuscua@maagap.com

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Pampanga

2nd Floor CTH Bldg., Mac Arthur Highway, Dolores, San Fernando City, Pampanga

Tel: (045) 402-2462
Mobile: 0917-109-9386
Email: marco.palo@maagap.com

South Luzon

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Batangas

Unit 16 Bldg. 1 K-Pointe Commercial Center, Pilahan, Sabang Lipa City, Batangas

Tel: (043) 702-7887
Mobile: 0917-189-0151
Email: genky.capili@maagap.com

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Cavite

Sonrise Bldg. Unit 1-F, Km. 21, Emilio Aguinaldo Highway, Imus City, Cavite

Tel: (046) 501-2758
Mobile: 0961-447-5252
Email: helen.geraldino@maagap.com

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Palawan

2nd Floor, Unit 202, G7 Bldg., San Pedro, Puerto Princesa City, Palawan, 5300

Tel: (048) 433-9059
Mobile: 0917-113-3038, 0948-153-2729
Email: melanie.llano@maagap.com

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Calamba

TBC

Visayas

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Bacolod

2nd Floor, Fordland Realty Bldg., 12th-Lacson Streets, Bacolod City

Tel: (034) 700-4338
Mobile: 0908-862-7494
Email: pinky.tupas@maagap.com

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Cebu

Unit 404-4F Kepwealth Centre, Cor. Samar Loop & Rosales Ave., Cebu Business Park, Cebu City

Tel: (032) 234-1907, (032) 234-1905
Fax: (032) 234-1903
Mobile: 0928-504-0848, 0966-440-9421
Email: maryjane.maramara@maagap.com

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Iloilo

2nd flr. Visayas Goodwill bldg. Delgado St. cor. Liberation road, Iloilo City

Mobile: 0970-693-7096
Email: nonoy.falco@maagap.com

Mindanao

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Cagayan de Oro

2nd Floor, Unit 10, Southbank Bldg., Velez Corner Yacapin Streets., Cagayan de Oro City

Tel: (088) 327-9413
Mobile: 0965-336-6075
Email: jonathan.legaspi@maagap.com

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Davao

D4 Ground Floor, Plaza de Luisa Bldg., R. Magsaysay Avenue, Davao City

Tel: (082) 227-8446, (082) 227-8447
Mobile: 0998-994-4677, 0915-633-8680
Email: bong.alvior@maagap.com

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General Santos City

2nd Floor, Arcade 2 Bldg., East Asia Royale Hotel, Brgy. Lagao, National Highway, General Santos City, South Cotabato, 9500

Tel: (083) 825-9427
Mobile: 0917-988-0625
Email: jv.dejiga@maagap.com

Insurance Commission Contacts

Public Assistance

(02) 8523 8461 local 103/127
Globe: (0917) 116 0007
Smart: (0999) 993 0637

IC Manila

(02) 8523 8461

IC Cebu District Office

(032) 254 0861

IC Davao District Office

(082) 327 3651

MAAGAP INSURANCE INC. values the role of its financial consumers in sustaining a strong and stable financial system. That’s why we always make sure that you are protected at all stages of your dealings with us and to have an easily accessible platform where you can express your concerns about our products and services.

Do you have any concerns about our products or services? Let us know by giving us a message through any of our channels below:

WALK-INS: Head Office and/or Branches
PHONE: +632 8867 2452 to 55
MOBILE: (0928) 834 0605 or (0945) 683 1821
EMAIL: customerservice@maagap.com

What to do?

STEP 1: Lodge your concern

Talk to our customer service representative through any of our customer assistance channels, or fill-out a Complaint Form available at this link .

STEP 2: Evaluate and Investigate

Your concern shall be evaluated and an impartial investigation shall be conducted to determine the best possible resolution of the issue. Additional information and other supporting documents shall be requested from you during this process.

STEP 3: Resolution

The resolution is communicated to you and your feedback shall be requested.

Our Consumer Assistance Team would be more than willing to assist and guide you through the entire CAMS procedure.

MAAGAP is regulated and authorized to sell non-life
insurance by the Philippine Insurance Commission.

Follow Us

Contact Us
(02) 8867-2452 to 55
customerservice@maagap.com